top of page

LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE

LEGAL NOTICE AND TERMS OF USE OF THE WEBSITE/APP

Access to the website www.megapark.tv and/or the Megapark app grants the status of USER and implies full and unconditional acceptance, from such access and/or use, of this legal notice and the privacy policy in its latest version, without prejudice to the General Conditions of Contracting that may be mandatory. Therefore, we recommend that you read these documents before using the features offered by this website/app, as well as each time you access it, as we reserve the right to change, modify, add to, or delete any part of these conditions at any time.

Merely accessing this website/app does not imply the existence of a commercial relationship between the user and the website/app.

I. OWNER OF THE WEBSITE/APP

For the purposes of Art. 10 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, the following information about the owner of this website/app is provided:

• Owner of the Website/App: Palma Management S.L., hereinafter Megapark • Registered Address: Carrer Calçat (Toledo Building), 6 3rd Floor, Office 38 - 07011 Palma de Mallorca • C.I.F. B07250194 • Registration Details: Registered in the Palma de Mallorca Mercantile Register, Volume 1648, Page 31, Section 8, Sheet PM-12819, Entry 1 • Restoration and leisure.

In addition to the registered address, users can use the following channels to direct their requests, questions, or complaints:

II. TERMS OF USE

  1. Introduction. Megapark offers information about events on this website/app, allowing users to purchase tickets directly online. By accessing and using this website/app, you agree to be bound by the conditions outlined below, so it is recommended that you read this section carefully before starting your navigation.

  2. User Obligations. Users agree to use this website/app lawfully, in accordance with these conditions, and in a manner that does not harm the rights or interests of Megapark or third parties. By way of example and not in any way limiting or excluding, the user also agrees to:

  • Not engage in illegal activities or activities contrary to public order or good faith;

  • Not attempt to access, modify, manipulate, or use other users' accounts;

  • Not use the data published on the website/app for sending unsolicited communications (spam);

  • Not introduce or disseminate false, misleading, ambiguous, or inaccurate information or content on the website/app that misleads the information recipients, nor disseminate content that is racist, xenophobic, pornographic, promotes terrorism, or violates human rights or the rights of minors;

  • Not undertake actions that constitute or lead to a violation of Megapark's or third parties' intellectual property rights;

  • Not cause damage to the physical and logical systems of Megapark, its providers, or third parties;

  • Not introduce or disseminate computer viruses or use any other physical or logical systems that may cause the aforementioned damage;

  • Not remove, alter, bypass, or manipulate any protection device or security system installed on the pages of this website/app.

  1. Ticket Purchase. Megapark offers ticket purchases for events organized in its facilities, managed by Discocil S.L. (Fourvenues) with registered address at C/Pintor Soler Blasco 16, Ent. Derecha, 12003, Castellón de la Plana, Castellón (Spain) and CIF B98820814, legal@fourvenues.com. You can access their legal notice, privacy policy, and general contracting conditions for more information. After completing the purchase, you will receive an email at the provided address with a QR code for event access along with the purchased ticket. Megapark informs you that online ticket purchases are not subject to the right of withdrawal according to Article 103, section l) of Royal Legislative Decree 1/2007 of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users. If, due to reasons attributable to Megapark, the user cannot enjoy access to the booked event, Megapark commits to refunding the amount or providing a replacement ticket, with the user renouncing any other compensation or claim, as explained in the following section of this document. The resale of tickets is strictly prohibited. Megapark reserves the right to deny access to any fraudulent use of tickets or tickets suspected of misuse.

  2. Refund Policy. Tickets purchased cannot be returned for the following reasons: • Inability to attend the event • Error in the purchase process when entering data Users may exercise the right to refund the amount paid for the ticket(s) for the following reasons: • Total Event Cancellation: This is understood as a total and definitive cancellation of the event, provided that such cancellation is not due to force majeure and no new postponed date for the event has been announced. • Partial Event Cancellation: This occurs when an event lasting more than 24 hours is canceled for at least one of the days of the event, without it being due to force majeure. In this case, the user can request a partial refund for the affected day(s). • Substantial Event Modification: “Substantial modification” is understood as changes to an event that differ significantly from what the user expected at the time of purchasing the ticket, provided that such changes are not due to force majeure. Changes in the event's start time are not considered “substantial modifications.” In this case, the user can confirm attendance at the modified event or request a refund. • Error in Price: If there are errors in the ticket price(s), the user has the right to be informed as soon as possible. The user can decide whether to continue with the purchase at the correct price, making the additional payment, or cancel the purchase. Notes: • In cases of cancellations or substantial modifications of the event, changing the date may be offered as the first option or as an additional option (before proceeding with the refund). • Refunds cannot exceed 14 calendar days from the user's request.

  3. Disclaimer of Liability. This website/app is provided “as is” and its use is at the user's own risk, so neither Megapark, nor its administrators, employees, suppliers, or collaborators will be liable for any damages of any kind, direct or otherwise, arising from the use of the website/app, expressly excluding Megapark, to the fullest extent permitted by law, any kind of warranties, whether express or implied. Megapark does not guarantee the availability and accessibility of the website/app, although it will make all reasonable efforts in this regard. Occasionally, interruptions may occur for the time necessary to carry out maintenance operations. Megapark is not responsible for any damages resulting from interferences, interruptions, computer viruses, telephone failures or disconnections caused by factors beyond the control of the aforementioned entity; delays or blocks in the use of this electronic system caused by deficiencies or overloads in the data processing center, telephone lines, the Internet system, or other electrical systems; nor for any other alteration that may occur in the software or hardware of users. It also does not guarantee the absence of viruses, malware, trojans, or other elements that may cause alterations in the user's computer system, documents, or files, excluding any liability for damages of any kind caused to the user for this reason. Similarly, Megapark will not be liable for damages caused by third parties through unauthorized intrusions beyond its control. It will also not be liable for damages caused by the use or misuse of the contents of the website/app or the consequences that may arise from errors, defects, or omissions in the content provided on this website/app by users or other third parties. Megapark assumes no obligation or responsibility with respect to services not directly provided by it.

  4. External Links. Under no circumstances shall Megapark assume any responsibility for the content of links belonging to an external website, nor shall it guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity, and legality of any material or information contained in any of these hyperlinks or other websites. Likewise, the inclusion of these external connections does not imply any type of association, merger, or participation with the connected entities.

  5. Passwords. Passwords for accessing registered user accounts are personal, confidential, and non-transferable. Registered users are solely responsible for maintaining the confidentiality and security of their account and exclusively assume the consequences of any kind regarding the activities carried out through it. Users agree to immediately notify Megapark of any security breaches related to their account.

  6. Denial of Access and Account Cancellation. Megapark reserves the right to deny access to the website/app, as well as to suspend or cancel accounts of users who breach these terms; in the event of unforeseen technical or security problems; inactivity of the account for a significant period; or in compliance with a request and/or judicial or administrative order. Such cancellation or suspension will be done at Megapark's sole discretion and will not entitle users to any compensation.

  7. Photo Gallery, Chat, and Comment Publication. The use of interactive features available on the website/app is done at the user's own risk. According to Art. 16.1 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, Megapark is not responsible for the information stored at the request of users and specifically for the opinions expressed, nor for the accuracy, quality, reliability, and correctness of the information provided by users. Megapark reserves the right to remove or not publish any content and contributions that breach these terms of use and especially those that violate the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attack youth or children, public order or safety, or that, in Megapark's judgment, are not appropriate.

  8. Processing of Personal Data. Users will find information on the processing of their data and how to exercise their rights of access, deletion, restriction, and correction of their personal information, as well as their right to object to processing and data portability in the privacy policy available on the homepage of the website/app, which is incorporated into these terms by reference.

  9. Intellectual Property and Copyright. Without prejudice to content provided by users or third parties holding intellectual rights, the intellectual property rights of the website/app, the domain name, its source code, design, and navigation structure, and the elements contained therein (including images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure, and design, etc.) are owned by Megapark, which holds the exclusive rights to exploit them in any form, and in particular, the rights of reproduction, distribution, public communication, and transformation, in accordance with the current Intellectual Property Law. Reproduction, distribution, and public communication, including making available, of all or part of the contents of this website/app on any medium and by any technical means, without the authorization of Megapark or, where applicable, the third parties holding the intellectual property or copyright over the affected content, is expressly prohibited. Notwithstanding the above, the user of the website/app may view the elements of this website/app and even print, copy, and store them on their computer hard drive or any other physical medium as long as it is solely and exclusively for personal and private use. Entities or individuals who, with prior authorization from the owner of this website/app, intend to create a link to it must ensure that it only allows access to this website/app or service but does not reproduce its content and services.

  10. Invalidity of Clauses. If any clause of these terms of use is declared invalid, it will only affect that provision or the part declared invalid, and the remaining terms will remain in force, with such provision or affected part being considered not agreed upon.

  11. Acceptance. Access to the website/app and its use necessarily implies that all and each of these terms of use are expressly accepted by you.

  12. Applicable Law and Jurisdiction. Without prejudice to the rights recognized to consumers by Royal Legislative Decree 1/2007 of November 16, this website/app will be governed by Spanish law, excluding its conflict of law rules, and any dispute that may arise from its use or related services will be subject to the jurisdiction of the competent courts and tribunals in accordance with applicable regulations. The European Commission provides an online dispute resolution platform for consumers, which can be accessed via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Last modification: August 2024

bottom of page